Refund policy

Hello!

Thank you for choosing us! As a small business, we operate on a made-to-order model, meaning we do not keep inventory on hand. Instead, we collaborate closely with our production partners to create your items as soon as you place an order.

This process allows us to maintain high-quality standards while keeping costs down for you.

We're committed to ensuring you receive the best quality in every order. You can expect your items to arrive quickly and in perfect condition. However, should you receive an item that is damaged or has a print defect, rest assured, we will provide a replacement or a refund—and you can keep the original item!

Please note, due to the nature of our made-to-order business model, we reserve the right to refuse a refund or exchange under certain circumstances. We value your support immensely and are here to assist you with any concerns you may have.

Thank you for supporting our small business!

 

- Dual Identity